Atogaki Notice of start of shipping of "Umbrella Tags", a gift exclusively for long-term members
2023.06.02
Atogaki Information for members who have applied for the gift campaign exclusive to long-term members.
Shipping will start from Wednesday, May 31st via Kuroneko DM mail.
*Delivery may take up to a week depending on traffic conditions and your area of residence.
▼Those eligible to receive the "Umbrella Tag" - a special benefit exclusive to long-term members▼
Atogaki members who meet the following conditions
・ZENSE I, ZENSE II
* Those who have been in the program for 6 months or more at the time of application
・Those who have completed the purchase procedure and paid the shipping fee (150 yen including tax) during the acceptance period
-Those who registered their shipping address during the application period
・Those who have continued membership until shipment is complete
If you have not received your item by Thursday, June 8, 2023, please contact us using the form below during the inquiry period for non-delivery.
Please note that we will not be able to respond after this period.
● Period of undelivered inquiries
Friday, June 9, 2023, 0:00 to Wednesday, June 28, 2023, 23:59
How to contact us
Please be sure to fill in the necessary information and contact us using the reception form below.
Before you contact us
Shipment will be to the address registered in the "Atogaki" as of 23:59 on Sunday, May 21, 2023.
Please note that you will be responsible for the shipping fee for re-delivery due to reasons such as incorrectly entering your registered address or moving.
For details, please check the [Gift Conditions] on the application page.
【Notes】
・Undelivered inquiries can only be sent once within the period.
- Regarding re-shipment, we will make arrangements for it to be sent in order after the period for inquiries regarding non-delivery has ended.
・Once the re-delivery is complete, we will send you a notification to your registered email address.
・Even if you have not registered your address, please contact us within the period for inquiries regarding non-delivery.
・Please register the apartment name, building name, and room number without abbreviating them.
・If the name on your home nameplate and the recipient's name are different, please register "●● (name on nameplate)" at the end of the address.
>>Click here for undelivered inquiries
*Available from 0:00 on June 9th (Fri)
https://secure.plusmember.jp/yorushika/1/questionnaire/14/16ba8/
*Access is available only during the period when inquiries have not yet been received.
*The operation of in-app browsers (Yahoo JAPAN app/Google app) is not guaranteed. Please make sure to use a web browser (Safari/Chrome) to complete the procedure.
*Please note that you will not receive an email to inform you that your application has been accepted.
After completing your application, if you access the dedicated form again and see the message "You have already responded," your application will be complete.
Regarding defective gifts
If your gift is damaged or otherwise defective, please contact us using the submission form below and attach a photo.